Problem Resolved Mediators

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we're a

mediation firm

We help people and businesses find common ground in order to create new possibilities for resolution.
and an

ombuds firm

Independent, impartial, confidential, informal problem solving for organizations and their stakeholders, including employees and customers.
we create

positive change

A truly powerful resolution is one in which all sides walk away victorious. We will work with you to reframe the dispute and create compelling new possibilities for agreement.
we offer

deal mediation

Maximize the value of your business transaction by using a neutral third-party to facilitate the negotiation, support positive communication, and identify new opportunities leading to the best deal for both sides.

history

Cynthia Dillion has spent the last 35 years negotiating business transactions as an advocate, a corporate officer and a principal. She is ideally situated to assist in completing your transaction in mutually beneficial manner.

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writings

We strive to provide thoughtful and thorough guidance on the subject of dispute resolution and ombudsman services. Feel free to peruse some of our work below.

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A Practical Template paradigms

This paper takes the basic model devised in Using Scarcity paper and expands on it to create a model addressing the stages of a full mediation and detailing the responsibilities of each participant and the most common behaviors that may derail a positive negotiation.

Scarcity in Mediation paradigms

Using Scarcity in Mediation to its Best Advantage: An Alternative Paradigm to Mediation examines the pressures of scarcity of time in mediation and proposes a model to help keep mediations on track. After all, time is the most expensive component of any dispute.

Confidentiality Statute proposals

We discuss the Anti-Slapp Provision, bridging the divide between California Absolute Mediation Confidentiality requirements and the need for information regarding intentional misconduct during mediation, and we propose an alternative confidentiality statute for California.

Eyewitness Testimony preparations

Memories are fragile: the creation of memories can be manipulated, and once developed they can be corrupted over time quite easily. The paper discusses pitfalls and dangers of relying exclusively on eyewitness testimony in mediation and offers mitigation strategies.

Cindy Dillion resumes